REAL TIME FEEDBACK

Transform your grocery store’s shopper experience with our simple QR code solution for real-time communication between shoppers and management.

Our platform provides an easy and seamless way for shoppers to communicate their needs and concerns while giving managers the tools to respond quickly and efficiently. Say goodbye to long wait times and frustrating experiences – try our solution today and see the difference it can make.

Watch the Grocery Stores Explainer Video

HOW IT WORKS

Filling in the Gap Between Shoppers and Management

STEP 1: CUSTOMER OR EMPLOYEE SCANS CODE TO SUBMIT FEEDBACK

STEP 2: SUBMIT FEEDBACK
STEP 3: MANAGER RESPONDS
STEP 4: LEAVE A REVIEW
DEMO QR CODE

Scan or Click to See How it Works

Try out our demo to see how Real Time Feedback can solve common grocery store issues.

SMART CART™ Powered by Real Time Feedback

Introducing Our Newest Feature: THE SMART CART™

Revolutionize your customers’ shopping experience by converting your shopping carts into Smart Carts™. Our patent-pending NFC Clamps provide customers with a wealth of information at their fingertips AND a 2-way communication platform with store management.
BROCHURE

Download Our Grocery Store Brochure

Learn more about how Real Time Feedback can help grocery store managers see a 360° view of the customer experience and mitigate risk by discovering and resolving issues quickly.
REAL TIME FEEDBACK

Now Integrated With ChatGPT AI

ChatGPT

Let AI do the heavy lifting.

It’s a NO-BRAINER!

In our continuing effort to keep Real Time Feedback a game-changer for your business, we are happy to announce our most important update yet: the integration of artificial intelligence.

Real Time Feedback’s platform is directly integrated with ChatGPT. With the volume of Feedback you get, you can now let artificial intelligence do all the work for you, presenting you with relevant responses for any customer Feedback.

You can send the messages as-is or edit them as you see fit.

Real Time Feedback ChatGPT

Advanced Analytics Dashboards

DASHBOARD

Keep track of shopper satisfaction for all locations from a birds-eye view.

FEEDBACK HISTORY

Simple-to-use shopper response dashboard with AI analytics.

REAL TIME REVIEWS

Manage and respond to online reviews left by customers on public review sites through our Real Time Reviews dashboard.

POWERFUL FEATURES

Real Time Feedback Solves Common Grocery Store Issues

Keeping fresh produce and dairy items stocked and on the shelves.
Location Based Smart Codes inform staff immediately the whereabouts of your shopper when assistance is needed.

Long checkout lines.

Trigger Codes pre-populate a message that is immediately sent to management. No additional steps needed.

“Checkout line 2 is moving slowly.”

Finding out about issues from negative online reviews after it's too late.

Gauge customer sentiment after checkout with Automated SMS, reducing negative online reviews and boosting positive ones.

Keeping your grocery store clean and presentable.

Enhanced Trigger Codes pre-populate editable feedback, relaying quick alerts immediately to apparent maintenance issues.

Keeping your parking lot organized and clear of carts.

Location Based Smart Codes give you a real time pulse on your parking lot and help keep your store looking presentable.

REPUTATION SCORECARD

Better understand your business’s online reputation and compare it to that of your competitors.

SCORECARD

Get your Reputation Scorecard today!

Build a Reputation Scorecard to get a snapshot of your current online reputation.

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